12160 88 Ave, Surrey, BC V3W 3J2

Surrey Campus

Service Operations Training in Surrey


The Fixed Operations Specialist program provides a complete auto repairing service education, including Car EstimatorAutomotive Service Advisor, and Auto Parts Specialist. Nobody does a better job of delivering this training, which puts you on the fast path to good-paying management positions in a dealership, a repair facility, a body shop or a retail parts store.

Program highlights

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager’s Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to ADP Pen Pro and ADP Pen Pro estimating

Learn more about Automobile Repairing Service opportunities by following the links below:

Why Choose ATC?

Here are 3 reasons to choose Automotive Training Centre:

Rapid access to the job market

While an EPD lasts more than a year, our intensive program lasts less than 7 months. These 7 months include 5 weeks of paid internship, which allows you to get your foot in door with the automotive world in Montreal. You thus earn 1 year on a traditional training: while DVS students receive their diploma, you will already have one year of experience and will have started to earn your living.

At least 50% of the time spent in the workshop

Our trainings are above all practical. Our goal is to enable you to perform your duties as quickly as possible. Our instructors are certified and experienced mechanics still working in the industry. Our auto mechanics program is therefore always revised to stay on top of the latest developments and make you a sought-after profile.

A workshop at the forefront of the mechanical industry

Our workshop reflects the reality of today’s garages. It includes state-of-the-art equipment that allows our students to work in an environment similar to the one they will find at the end of their training. In addition, we allow our students to bring their cars in for repairs. Our goal is really to work with them on cases that are as real as possible.

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Chad Williams Transportation Operations and Dispatching

My name is Chad Williams.  I was an injured worker when Worksafe and I decided that the Dispatching and Transportation Operations program at the Automotive Training Centre would be a good fit for my situation.

At first I was hesitant, as I had no experience in this industry. Being out of school for 20 years, I wasn’t sure of what to expect from adult learning.  The professional staff at ATC was very helpful to me, and understood where I was coming from and what my goals were, and helped me to achieve them.

Both of the instructors, Jerry Virtanen and Lawrence Candiago have a wealth of knowledge and understanding of the transportation and trucking industries, and are able to pass that along to their students.  With the education that I now possess, I am now working full time as Head Dispatcher for a major trucking company in the lower mainland.  This would not have been possible for me without my training here at ATC, and without the level of teaching and value of the materials taught here.
I would like to thank the staff at the Automotive Training Centre for helping me rejoin the workforce, and to succeed in the Dispatching field.

Sincerely,

Chad Williams, Graduate

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Surrey Campus

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