152 Norseman St, Etobicoke, ON M8Z 2R4

TORONTO Campus

Automotive Service Operations Specialist


ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Your search for automobile repairing service training ends here!

Automobile repairing service programs

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager’s Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to Audatex Estimating
  • Introduction to ADP Parts and Service

To learn more about automobile repairing service, read our web pages on:

Request Your Free Automotive Career Information Kit!

Why Choose ATC?

Here are 3 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Kevin Holter

The practicum is very important. It is your chance to see how a shop runs and they should all consider it to be the worlds longest job interview. I was hired at Auto West BMW which was a very good success for me and I owe it all too hard work and ATC.

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Toronto Campus

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