152 Norseman St, Etobicoke, ON M8Z 2R4

TORONTO Campus

Automotive Service Operations Specialist


ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Your search for automobile repairing service training ends here!

Automobile repairing service programs

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager’s Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to Audatex Estimating
  • Introduction to ADP Parts and Service

To learn more about automobile repairing service, read our web pages on:

Request Your Free Automotive Career Information Kit!

Why Choose ATC?

Here are 3 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Dianna Lifford

He had heard great reviews and knew of many successful Business Managers that had started with this course. Needless to say I took the course. Almost a year ago, I started an exhilarating new career path as a Business Manager thanks to Arlie and the Automotive Training Centre.

The interactive course provided me with the knowledge, skills, and confidence to begin this new career and to be productive within weeks of starting. Our class instructor was able to provide us with hands on knowledge from years of experience in the industry, as well as from different dealership roles, which was extremely helpful. Not only that, but the industry representatives, who attended the course, allowed me to begin a network for job searching. Within one week of completing the course I began my first day at Dennison Chevrolet.

Both my Business Manager partner and I are graduates of the Automotive Training Centre. We are both thrilled with the opportunities this career has provided so far and we look forward to a rewarding future.
Thanks ATC!!!

Sincerely,

Dianna Lifford
Business/ Finance Manager
Dennison Chevrolet Ltd.

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