Surrey Campus

Service Advisor Training

Automotive Service Advisor Training in Vancouver

This course teaches you the Auto Service Writer procedures and methods used to manage a repair or maintenance service from start to finish. This includes communicating with a customer to identify what work needs to be done, passing on this information to a technician, and managing the entire process to ensure the customer is completely satisfied.

This course, delivered by our industry-leading Auto Service Writer instructors, covers the following:

Introduction to the Automotive Industry and Employment Skills
Service Facility and the Service Consultant
Communications: Customer Relations
Internal Communication, Relations and Supervision
Communication: Customer Delivery and Follow Up

Learn more about Auto Service Writer opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

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Claude Meilleur Automotive Service Technician

At first, I had doubts about L’École de L’Automobile’s ability to provide me with the necessary knowledge for this career; mainly because of the length of the program they offer.

I had done three months in another school before, and it was boring so I quit. I really thought I wasted my time during these three months. At L’École de L’Automobile, I learned more in the first week then I did during the whole time I was at the other school.

At L’École de L’Automobile, the pace is fast and you need to be ready to work hard. I was studying a couple hours a night to make sure I succeeded. But my efforts really paid off. Shortly after I was done studying, I landed a job that was referred by the school.

I really enjoyed the smaller classes we had (fifteen students compared to thirty at my other school). L’École de L’Automobile offers a very efficient and professional learning experience. The teachers have great mechanical and educational skills.

Going to L’École de L’Automobile was definitely a positive experience for me and it gave me a new career.

Claude Meilleur, Graduate, Automotive Service Technician Program

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