12160 88 Ave, Surrey, BC V3W 3J2

Surrey Campus

Service Advisor Training

Automotive Service Advisor Training in Vancouver

This course teaches you the Auto Service Writer procedures and methods used to manage a repair or maintenance service from start to finish. This includes communicating with a customer to identify what work needs to be done, passing on this information to a technician, and managing the entire process to ensure the customer is completely satisfied.

This course, delivered by our industry-leading Auto Service Writer instructors, covers the following:

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up

Learn more about Auto Service Writer opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Eric Louwet Auto Body Technician

I had a dead end job.
I wanted a career
I found ATC on the web
The teachers at ATC are knowledgeable, easy to work with and they always answered my questions clearly. The teachers and staff are amazing.
I learned everything I needed to start a career in the mechanic trade
The schedule they offer made it possible for me to work full time during the day and study in the evening, and the study program is up to date.
Eric Louwet, graduate, automotive technician program

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Surrey Campus

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