25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Auto Service Advisor employment opportunities
  • Automotive Dealerships
  • Automotive Franchise
  • Independent Repair Facilities
Service Advisor Entry-level job titles
  • Service Advisor
  • Wholesale Retail Parts Representative
  • Wholesale Technical Sales Specialist
  • Retail Salesperson & Sales Clerk
  • Sales Representative (Non Technical)
  • Retail Parts Clerk
  • Tower Operator
  • Warranty Administrator
  • Appointment Coordinator
Typical job description for an automotive service advisor
  • Provide courteous and professional customer service to customers who come to the dealership with questions and concerns about their vehicle.
  • Suggest additional services and products to the customer (sales). Write up the work order for the required repairs.
  • Estimate parts and labour costs, negotiate terms of payment and initiate credit checks.
  • Process and track administrative paperwork regarding customer repairs.
  • Act as a liaison between the customer and the technician.
  • Maintain contact with the customer to keep them informed of status of the service work.

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Chad Williams Transportation Operations and Dispatching

My name is Chad Williams.  I was an injured worker when Worksafe and I decided that the Dispatching and Transportation Operations program at the Automotive Training Centre would be a good fit for my situation.

At first I was hesitant, as I had no experience in this industry. Being out of school for 20 years, I wasn’t sure of what to expect from adult learning.  The professional staff at ATC was very helpful to me, and understood where I was coming from and what my goals were, and helped me to achieve them.

Both of the instructors, Jerry Virtanen and Lawrence Candiago have a wealth of knowledge and understanding of the transportation and trucking industries, and are able to pass that along to their students.  With the education that I now possess, I am now working full time as Head Dispatcher for a major trucking company in the lower mainland.  This would not have been possible for me without my training here at ATC, and without the level of teaching and value of the materials taught here.
I would like to thank the staff at the Automotive Training Centre for helping me rejoin the workforce, and to succeed in the Dispatching field.

Sincerely,

Chad Williams, Graduate

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