25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional, real-world, industry-experienced instructors

Intense hands-on training so you can master your skill set

Shirley Wright Auto Body Collision Estimator

You can start at Automotive Training Centres – Toronto Campus!

My Name is Shirley Wright and I did the Automotive Service Operations Program, which consists of Service Advising, Parts and Collision & Estimating. These modules gave me insight into how the overall industry works.

Service Advising highlights the importance of communication. Collision & Estimating deals with repairs and details for good analysis. Learning Auto Parts deals with components that make up the different systems of a car.

My co-op experience was wonderful, Thanks to Dipa, my Admission Advisor who helped guide me through the process and helped me to reach my career goals.

Thank you to my teacher Marc who has many years of experience and insight in preparing his students for this wonderful industry.

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