25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Hunain Khan Automotive Service Technician

The length of the program was a key for me, no time wasting. You finish fast, you’re out faster in the trade. I f you have a little knowledge in mechanics, you’ll triple that knowledge in the time you spend there. If you don’t know anything, you’ll still learn what you need to get started. Spending time with instructors that have knowledge and experience makes you get an edge; they always had an answer for the questions I asked, and they backed it up with theory. I like the place, it’s organized, the equipment is sufficient and up-to-date, they have flexible hours and your able to work while doing your schooling. After graduating, I got to work in a garage that mostly handles trucks and when they saw what I could do and what I learned at the school, they knew I was able to do the work. All this because of the way I handled the tools, and the experience I got from all the hands-on knowledge I got at ATC.

Hunain Khan, graduate automotive technician program,

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Cambridge Campus

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