25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional, real-world, industry-experienced instructors

Intense hands-on training so you can master your skill set

Lawrence Candiago Transportation Operations and Dispatching

I would like to thank all of the staff at the Automotive Training Centre for assisting me with the success of my education in the Dispatching and Transportation Operations program.  I would like to especially thank my instructor, Jerry.  If it wasn’t for him, I would not be where I am today.

Jerry greatly furthered my knowledge and understanding of the transportation industry, but he also helped me recover from my injury by giving me a positive learning environment to thrive in.  I have now been offered an instructor position for the new Dispatching & Transportation class beginning in February at the Automotive Training Centre!

I am looking forward to working and learning from Jerry and everyone at the Automotive Training Centre in the future.  I cannot thank you all enough.

Sincerely,

Lawrence Candiago,

Instructor, Dispatching and Transportation Operations

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