Surrey Campus

Service Advisor Careers

Automotive Service Advisor Careers in Vancouver

Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.

Auto Service Advisor employment opportunities

New Car Dealers
Pre-owned car dealerships
Retail automotive repair facilities
Automotive custom and specialty shops
Aftermarket stores
Heavy Duty Truck Repair facilities
Vehicle rental companies

Service Advisor Entry-level job titles

Service Consultant
Service Advisor
Daily Rental Consultant
Possible occupational advancements
Assistant Manager
Service Manager
Daily Rental Car Manager
Fixed Operations Manager

Typical job description for an Automotive Service Advisor

Greets customers, schedules service appointments and receives vehicle information
Listens to requests of the service desired and explains the repair or service order
Generates profit by selling service, repairs and parts
Estimates the cost and time needed to do the repair
Deals with customer account status and methods of payments
Handles customer complaints and ensures high customer satisfaction standards
Promotes service facilities to encourage repeat business
Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
Carries out after sales follow ups to build and maintain positive relationships

Learn more about Auto Service Advisor opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

See more reasons

Chad Williams Transportation Operations and Dispatching

My name is Chad Williams. I was an injured worker when Worksafe and I decided that the Dispatching and Transportation Operations program at the Automotive Training Centre would be a good fit for my situation.

At first I was hesitant, as I had no experience in this industry. Being out of school for 20 years, I wasn’t sure of what to expect from adult learning. The professional staff at ATC was very helpful to me, and understood where I was coming from and what my goals were, and helped me to achieve them.

Both of the instructors, Jerry Virtanen and Lawrence Candiago have a wealth of knowledge and understanding of the transportation and trucking industries, and are able to pass that along to their students. With the education that I now possess, I am now working full time as Head Dispatcher for a major trucking company in the lower mainland. This would not have been possible for me without my training here at ATC, and without the level of teaching and value of the materials taught here.
I would like to thank the staff at the Automotive Training Centre for helping me rejoin the workforce, and to succeed in the Dispatching field.

Sincerely,

Chad Williams, Graduate

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