Cambridge Campus

Automotive Service Operations

Description

Your search for automobile repairing service training ends here

ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Automobile repairing service programs

Introduction to the Automotive Industry and Employment Skills
Service Facility and the Service Consultant
Communications: Customer Relations
Internal Communication, Relations and Supervision
Communication: Customer Delivery and Follow Up
Introduction to Automotive Parts Management
Product knowledge: Automotive Systems
Parts Management Procedures
Marketing and Selling in the Parts Department
Parts Pricing and Service Charges
Computerized Parts Management
The Manager’s Position
Material damage procedures
Vehicle construction
Damage analysis
Estimating principles
Mitchell flat rate estimating
Basic paint estimating
Review of body shop operations
Preparing estimates
Introduction to automated estimating
Advanced material damage procedures and vehicle construction
Introduction to Audatex Estimating
Introduction to ADP Parts and Service

“The Automotive Training Centre (Ontario) Ltd. operates as Canadian Automotive and Trucking Institute”

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

See more reasons

www.privatetraininginstitutions.gov.bc.ca

Christine Galligan Auto Body Collision Estimator

Hello,

My Name Is Christine Galligan and I have recently graduated from the Collision Estimating Course here at ATC .

When I started in this 13-week course, I didn’t know anyone, and I was surrounded by much older people. I came into the course with no knowledge of estimating or what it really was. I was scared to take the course thinking I wouldn’t like it or I would fail because it might be too tough.

During my time at ATC, I made friends who I will always cherish and met a teacher who taught me so much. I thought collision estimating was just writing damage and sending the report but there was much more to it than that, including the different types of damages and how to deal with customers and their cars. Overall I got through it with the help of my teacher and my fellow students. The students and I were all like one big Ohana. “Ohana” means FAMILY, FAMILY means no one gets left BEHIND or FORGOTTEN. We all had each other’s back and helped everyone get through it and that is what I needed.

I now can take the knowledge and skills I have learned and put it towards my new job at Craftsman Collision and take the skills to the next level.

I want to thank ATC for all their help, and to all of the current and future students coming into the school don’t be afraid that it might not work for you, because trust me, it will always work out. It may seem tough but you are tougher and stronger. Just put your mind to it and you will succeed. Here’s a quote I want to leave with you that helped me get through this course and it may help you in the future. “Don’t Let The Fear Of Striking Out Keep You From Playing The Game.”

Sincerely,
Christine Galligan, Graduate

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