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Your search for automobile repairing service training ends here

ATC’s Fixed Operations Specialist program is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Automobile repairing service programs

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager's Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to Audatex Estimating
  • Introduction to ADP Parts and Service

To learn more about automobile repairing service, read our web pages on:

 
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John Lam
John Lam
Fixed Operations Graduate
ATC gave me a chance to first of all get into the profession by learning about the industry. The second part was they sent me on the practicum and it gave me practical knowledge of the dealerships. I was able to do the job almost right away. I have been here 9 years now and it's thanks to ATC.
Kevin Harms
Kevin Harms
Fixed Operations Graduate
After the program I got a great offer from a new Harley Davidson dealership. I organised the department from what I learned from the program. The Fixed Operations Program gave me the skills and confidence to do a job that requires everything needed in the industry. I would recommend this program to anyone interested.

 

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