25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training

After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Dianna Lifford

He had heard great reviews and knew of many successful Business Managers that had started with this course. Needless to say I took the course. Almost a year ago, I started an exhilarating new career path as a Business Manager thanks to Arlie and the Automotive Training Centre.

The interactive course provided me with the knowledge, skills, and confidence to begin this new career and to be productive within weeks of starting. Our class instructor was able to provide us with hands on knowledge from years of experience in the industry, as well as from different dealership roles, which was extremely helpful. Not only that, but the industry representatives, who attended the course, allowed me to begin a network for job searching. Within one week of completing the course I began my first day at Dennison Chevrolet.

Both my Business Manager partner and I are graduates of the Automotive Training Centre. We are both thrilled with the opportunities this career has provided so far and we look forward to a rewarding future.
Thanks ATC!!!


Dianna Lifford
Business/ Finance Manager
Dennison Chevrolet Ltd.

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Cambridge Campus

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