Cambridge Campus
Automotive Service Advisor Training
After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.
- Description
- Salaries
- Training
Interested in automotive service advisor training?
Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.
Key elements of the automotive technology training program
- Dealership Fixed Operations
- Service Consulting
- Repair Order Write Up
- Service Dispatching
- Customer Relations
- Service Marketing
- Maintenance vs. Repair
- Technical Service Bulletins
- Recalls/Campaigns
- Workplace Specific Hazards
- Laws & Legislation
- CAMVAP
- New Car Warranty
- Extended Warranty
- Aftermarket Warranty
- Parts Warranty
- Warranty Administration
- Warranty Auditing
- Complaint Management
- Telephone Skills
- Automotive Systems
- Parts Inventory Management
- Parts Core Inventory Control
- Parts Consulting
- Parts Invoicing
- Parts Cataloging
- Parts Counter Set Up
- Retail Parts Marketing
- Wholesale Parts Marketing
- Warehouse Layout and Design
- Description
- Salaries
- Training
