Automotive Service Advisor Training

Interested in automotive service advisor training?

Students will learn many aspects of automotive business operations with specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Learn more about Automotive Service Advisors by following the links below:

Automotive Service Advisor

Automotive Service Advisor Salaries

Automotive Service Advisor Training

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