Service Advisor Courses |

3 Things You Should Know About Chatbots If You Want to Be a Service Advisor

Customer service is moving more and more into the future and that’s true for automotive service advisors as well. Chatbots are increasingly becoming a trend in customer service, including in…
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3 Tips to Spot Counterfeit OEM Parts: A Guide for Students in Auto Service College

Counterfeit auto parts have become a big problem in recent years, especially with many drivers buying their own parts online from anonymous sellers. Compared with genuine original equipment manufacturer (OEM)…
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Understanding Customer Service: What You Need to Know in Your Service Advisor Career

Every business—including a dealership or garage—needs customers to thrive, but it can be difficult to know the right and wrong ways to practice good customer service. Customer service is more…
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Click-and-Repair: What You Need to Know about the Online Auto Parts Market after Service Advisor Training

The auto parts industry in Canada covers a wide range of the components and accessories a car needs to run well and look good, from engine pumps, batteries, thermostats, and…
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3 Myths About Car Warranties You Should Know About During Your Service Advisor Career

Service advisor training can prepare you for a number of different career paths in the automotive sector, including as a warranty administrator. These professionals process and submit warranty claims, among…
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