Service Advisor Career | Automotive Training Centre

Understanding Customer Service: What You Need to Know in Your Service Advisor Career

Every business—including a dealership or garage—needs customers to thrive, but it can be difficult to know the right and wrong ways to practice good customer service. Customer service is more…
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3 Myths About Car Warranties You Should Know About During Your Service Advisor Career

Service advisor training can prepare you for a number of different career paths in the automotive sector, including as a warranty administrator. These professionals process and submit warranty claims, among…
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A Day in the Life of a Service Advisor: Why You Might Be Right for a Service Advisor Career

Whenever someone’s car has a warranty issue, mechanical problem, or just an all-out breakdown, they usually take it to the dealership or an independent garage to have it serviced. Among…
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A Step-by-Step Guide to Handling Customer Complaints after Service Advisor Training

It’s impossible to avoid complaints in the workplace, and the internet age has meant there are even more avenues for customers to voice their concerns with a particular business. Service…
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3 Ways an Automotive Service Advisor Can Boost Their Observational Skills

Observational skills are more than a little important for service advisors. These dedicated professionals use their observation skills to determine what the likely cause of a malfunction is. That’s not…
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