Service Advisor Career |

An Introduction to Sports Car Maintenance for Those in Auto Service Programs

If you’re going into the auto service industry, you’ll probably be assessing many different kinds of cars for damage, and deciding what the best repair solution will be. Although you…
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Understanding Customer Service: What You Need to Know in Your Service Advisor Career

Every business—including a dealership or garage—needs customers to thrive, but it can be difficult to know the right and wrong ways to practice good customer service. Customer service is more…
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3 Myths About Car Warranties You Should Know About During Your Service Advisor Career

Service advisor training can prepare you for a number of different career paths in the automotive sector, including as a warranty administrator. These professionals process and submit warranty claims, among…
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A Day in the Life of a Service Advisor: Why You Might Be Right for a Service Advisor Career

Whenever someone’s car has a warranty issue, mechanical problem, or just an all-out breakdown, they usually take it to the dealership or an independent garage to have it serviced. Among…
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A Step-by-Step Guide to Handling Customer Complaints after Service Advisor Training

It’s impossible to avoid complaints in the workplace, and the internet age has meant there are even more avenues for customers to voice their concerns with a particular business. Service…
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