Automotive Service Advisor Career |

When you are working as an advisor in the automotive service industry, communication is one of the most important skills to have. A successful advisor will act as an intermediary…
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Customer service may seem like a fixed point in a changing age—after all, how many ways are there to make sure a customer is happy and your business is meeting…
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It’s impossible to avoid complaints in the workplace, and the internet age has meant there are even more avenues for customers to voice their concerns with a particular business. Service…
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When a client brings in their car to an auto repair shop or dealership, they’re almost guaranteed to have a long list of questions. The questions they’ll ask will usually…
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Over miles on the road, a vehicle’s cooling system will collect sediment and rust. This buildup, which prevents the proper circulation of heat-dispersing antifreeze, can cause engines to overheat and…
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