How to Impress in Interviews After Service Advisor Training

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Many automotive service advisors can parlay their positions into various roles using the skills and experience they’ve developed in training and on the job. Are you wondering how you can land your first service advisor job? Keep reading to learn more about the role, what professional skills you should highlight during your job interviews, and how to make a great first impression. 

The Role of an Automotive Service Advisor

Automotive service advisors provide client-facing services at auto shops. They advise customers on what services to choose, act as a liaison between automotive service technicians, manage inventory management, sell parts, and more. The main objectives of your role are to ensure customer satisfaction and loyalty, boost your shop’s efficiency, and increase revenue. If this career path sounds appealing, explore some essential skills that should be highlighted in your job interviews and how to stand out as a candidate.

A service advisor training grad helping an elderly customer at the retail counter
Service advisors provide client-facing services after service advisor training.

Be Sure to Highlight These Essential Service Advisor Skills

Our service advisor training covers all the critical competencies needed for success in this role. During job interviews, highlight your ability to meet the following requirements thanks to the hands-on, career-focused instruction you’ve completed. 

  • Focus on your understanding of the automotive industry. In interviews, be sure you’re privy to industry developments, how they might impact your role, and your willingness to adjust. 
  • Show off your understanding of service facilities and how they work
  • Highlight your penchant for customer service and draw attention to any professional experience you have in a front-facing position 
  • Demonstrate your internal communication and supervision skills. This could prime you for advancement at the auto shop by showing your capability to take on managerial duties in the future
A service advisor training grad speaking with a technician
Service advisor training emphasizes customer service skills.

Let Your Personality Shine After Service Advisor Training

As briefly discussed, your role after service advisor courses will be people-centered. Don’t be afraid to let your personality shine during your job interviews! If you can charm hiring managers, they’ll be confident in your ability to charm their customers. A pleasant personality is an aspect of the service advisor role that makes a huge difference in establishing and maintaining positive relations. Smile, exhibit open body language, and communicate enthusiastically to show excitement about your future as a successful service advisor. Good luck! 

Are you ready to explore service advisor careers

Contact ATC Surrey to learn more!

Form is submitting