Considering a Service Advisor Career? 3 Useful Features of Audatex Estimating Software
The automotive industry is one of the largest and most diverse sectors in the world, offering a wide range of job opportunities for those interested in this field. If you’re looking for a career as a service advisor, you’ll need to possess excellent customer service skills, knowledge of vehicle maintenance and repair, and the ability to communicate technical information clearly and concisely.
However, even the most skilled service advisors can benefit from having the right tools at their disposal, such as the Audatex estimating software. This software is designed to help service advisors create accurate estimates for vehicle repairs and maintenance while streamlining the entire estimating process. In this blog, we’ll explore three useful features of Audatex estimating software that make it a valuable asset for service advisors.
1. Automatic VIN Decoding After Service Advisor Training
One of the most time-consuming tasks for service advisors is gathering the necessary information to create an estimate. Audatex estimating software simplifies this process by providing automatic VIN decoding. This feature allows service advisors to simply enter the VIN (Vehicle Identification Number) of the vehicle they’re working on and the software will automatically pull up all of the relevant information, such as make, model, year, engine type, and more.
This saves time and helps ensure accuracy, as the software will automatically populate the correct parts and labour rates for that particular vehicle. With this feature, you will be able to quickly and accurately create estimates without having to spend valuable time researching vehicle information after service advisor training.
2. Guided Image Capture
Audatex Estimating Software includes a feature called Audatex Image Capture, which allows service advisors to capture and attach images of damaged vehicles to repair estimates. This feature helps service advisors to accurately estimate repair costs, as they can see the extent of the damage and make a more informed decision.
Additionally, this feature provides customers with a visual representation of the damage, helping them better understand the repair process and the costs involved. This feature improves communication between service advisors and customers, ultimately increasing customer satisfaction.
3. Customizable Estimating Templates
Every service centre is unique, and each may have its preferred method for creating estimates. Audatex estimating software allows service advisors to create customizable estimating templates that fit the needs of their specific service centre.
Service advisors can create templates for common repair procedures, such as oil changes or brake replacements, which can be quickly and easily modified to fit the specific needs of each individual customer. This not only saves time but also ensures consistency in the estimating process, which can be important for maintaining customer trust and loyalty.
In a nutshell, Audatex Estimating Software provides service advisors with various useful features that aid in producing accurate repair estimates, streamlining the repair process, and reducing the risk of errors. By using this software, you can build trust and credibility with your customers, increase productivity, and provide a more efficient and effective service throughout your service advisor career.
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