A university degree is not required to pursue a career as an Auto Service Advisor

 

Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.

 

Auto Service Advisor employment opportunities

  • New Car Dealers
  • Pre-owned car dealerships
  • Retail automotive repair facilities
  • Automotive custom and specialty shops
  • Aftermarket stores
  • Heavy Duty Truck Repair facilities
  • Vehicle rental companies

Service Advisor Entry-level job titles

  • Service Consultant
  • Service Advisor
  • Daily Rental Consultant
  • Possible occupational advancements
  • Assistant Manager
  • Service Manager
  • Daily Rental Car Manager
  • Fixed Operations Manager

Typical job description for an Automotive Service Advisor

  • Greets customers, schedules service appointments and receives vehicle information
  • Listens to requests of the service desired and explains the repair or service order
  • Generates profit by selling service, repairs and parts
  • Estimates the cost and time needed to do the repair
  • Deals with customer account status and methods of payments
  • Handles customer complaints and ensures high customer satisfaction standards
  • Promotes service facilities to encourage repeat business
  • Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
  • Carries out after sales follow ups to build and maintain positive relationships

Learn more about Auto Service Advisor opportunities by following the links below:

Request Your Free Automotive Career Information Kit