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Learn the Auto Service Writer skills you need to be successful in automotive customer service
This course teaches you the Auto Service Writer procedures and methods used to manage a repair or maintenance service from start to finish. This includes communicating with a customer to identify what work needs to be done, passing on this information to a technician, and managing the entire process to ensure the customer is completely satisfied. This course, delivered by our industry-leading Auto Service Writer instructors, covers the following:
Learn more about Auto Service Writer opportunities by following the links below: |
  Mick Pierce-Knies
Auto Service Operations Graduate
 Steve Sharma
Auto Service Operations Graduate
I’m a graduate of The Automotive Training Centre’s Automotive Service Operations Specialist Program. My Instructor was very knowledgeable and helpful. Within a few days of my graduation I was working in my desired field at Columbia Chrysler Dodge Jeep. The course prepared me for a wide variety of positions. Within two years I have progressed a “Collision Estimator”, the Assistant Auto Collision Manager and presently I’m the Control Tower Manager and Fleet Services Representative. I really enjoyed my training at The Automotive Training Centre and would highly recommend this training to everyone. I was very pleased that ATC helped me find a secure and stable career without spending a long time in school. The training prepared me with the skills needed in today’s workplace. Steve Sharma Tower Manager/ Fleet Services Columbia Chrysler Dodge Jeep Richmond, B.C. |
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Within 18 months I was offered the Parts Manager’s position at Auto West Infiniti.
One reason for being offered the Parts Manager’s position after such a short time in the auto industry was that I had taken the Automotive Service Operations Specialist program. The Automotive Training Centre gave me the knowledge and foundation I needed to succeed in the automotive industry!
Mick Pierce-Knies
Parts Director
Auto West Infiniti
Richmond Auto Mall, Richmond, B.C.