A university degree is not required to pursue a career as an Auto Service Advisor

Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.

Auto Service Advisor employment opportunities

New Car Dealers
Pre-owned car dealerships
Retail automotive repair facilities
Automotive custom and specialty shops
Aftermarket stores
Heavy Duty Truck Repair facilities
Vehicle rental companies

Service Advisor Entry-level job titles

Service Consultant
Service Advisor
Daily Rental Consultant
Possible occupational advancements
Assistant Manager
Service Manager
Daily Rental Car Manager
Fixed Operations Manager

Typical job description for an Automotive Service Advisor

Greets customers, schedules service appointments and receives vehicle information
Listens to requests of the service desired and explains the repair or service order
Generates profit by selling service, repairs and parts
Estimates the cost and time needed to do the repair
Deals with customer account status and methods of payments
Handles customer complaints and ensures high customer satisfaction standards
Promotes service facilities to encourage repeat business
Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
Carries out after sales follow ups to build and maintain positive relationships

Learn more about Auto Service Advisor opportunities by following the links below:

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James Ziegler

Fixed Operations Graduate

With the I.C.B.C. changes and all that we need more estimators. Mercedes recommended that I take the course on estimating do to the fact that we will be going express. I took the course and it helped me quite a bit. I recommend anyone who wants to get into estimating to take the course.

John Lam

Fixed Operations Graduate

ATC gave me a chance to first of all get into the profession by learning about the industry. The second part was they sent me on the practicum and it gave me practical knowledge of the dealerships. I was able to do the job almost right away. I have been here 9 years now and it's thanks to ATC.

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