A university degree is not required to pursue a career as an Auto Service Advisor
Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.
Auto Service Advisor employment opportunities
New Car Dealers
Pre-owned car dealerships
Retail automotive repair facilities
Automotive custom and specialty shops
Aftermarket stores
Heavy Duty Truck Repair facilities
Vehicle rental companies
Service Advisor Entry-level job titles
Service Consultant
Service Advisor
Daily Rental Consultant
Possible occupational advancements
Assistant Manager
Service Manager
Daily Rental Car Manager
Fixed Operations Manager
Typical job description for an Automotive Service Advisor
Greets customers, schedules service appointments and receives vehicle information
Listens to requests of the service desired and explains the repair or service order
Generates profit by selling service, repairs and parts
Estimates the cost and time needed to do the repair
Deals with customer account status and methods of payments
Handles customer complaints and ensures high customer satisfaction standards
Promotes service facilities to encourage repeat business
Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
Carries out after sales follow ups to build and maintain positive relationships
Learn more about Auto Service Advisor opportunities by following the links below:
The Automotive Training Centre is the reason that I got into the automotive industry. Previous to taking the Fixed Operations Course I could not even get an interview. I was employed within one week after graduating from the course.
Within 18 months I was offered the Parts Manager’s position at Auto West Infiniti.
One reason for being offered the Parts Manager’s position after such a short time in the auto industry was that I had taken the Automotive Service Operations Specialist program. The Automotive Training Centre gave me the knowledge and foundation I needed to succeed in the automotive industry!
Mick Pierce-Knies
Parts Director
Auto West Infiniti
Richmond Auto Mall, Richmond, B.C.
Steve Sharma
Auto Service Operations Graduate
I’m a graduate of The Automotive Training Centre’s Automotive Service Operations Specialist Program. My Instructor was very knowledgeable and helpful. Within a few days of my graduation I was working in my desired field at Columbia Chrysler Dodge Jeep. The course prepared me for a wide variety of positions. Within two years I have progressed a “Collision Estimator”, the Assistant Auto Collision Manager and presently I’m the Control Tower Manager and Fleet Services Representative.
I really enjoyed my training at The Automotive Training Centre and would highly recommend this training to everyone. I was very pleased that ATC helped me find a secure and stable career without spending a long time in school. The training prepared me with the skills needed in today’s workplace.
Steve Sharma
Tower Manager/ Fleet Services
Columbia Chrysler Dodge Jeep
Richmond, B.C.
Within 18 months I was offered the Parts Manager’s position at Auto West Infiniti.
One reason for being offered the Parts Manager’s position after such a short time in the auto industry was that I had taken the Automotive Service Operations Specialist program. The Automotive Training Centre gave me the knowledge and foundation I needed to succeed in the automotive industry!
Mick Pierce-Knies
Parts Director
Auto West Infiniti
Richmond Auto Mall, Richmond, B.C.